At Axlyra, we are committed to ensuring your satisfaction with every purchase. This Refund & Return Policy explains how you can return Ring Alarm Flood & Freeze products, request refunds, and the procedures we follow to make the process smooth and transparent.
You may return Ring Alarm Flood & Freeze products purchased from Axlyra within 30 days of delivery. To be eligible, products must be unused, in their original packaging, and include all accessories, manuals, and receipts. Items damaged due to misuse or improper installation are not eligible for returns.
To initiate a return of your Ring Alarm Flood & Freeze product, please contact Axlyra customer support with your order number and reason for return. Our team will provide instructions and a return authorization to ensure your product is returned safely and efficiently.
Once your returned product is received and inspected, Axlyra will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7–10 business days. Please note that shipping charges are non-refundable, except in cases of defective or incorrect items.
If you wish to exchange your Ring Alarm Flood & Freeze product for a different model or replacement, please contact Axlyra support. Exchanges are subject to product availability, and shipping costs for exchanged items may apply.
If you receive a damaged or defective Ring Alarm Flood & Freeze product, please notify Axlyra immediately. We will provide instructions for returning the item and issuing a full refund or replacement at no additional cost.
Customers are responsible for shipping costs when returning products to Axlyra, unless the item is defective or incorrectly shipped. Use a trackable shipping service or purchase shipping insurance to ensure the safe return of your product. Axlyra is not responsible for returns lost during transit.
Axlyra may update this Refund & Return Policy from time to time to reflect changes in products, services, or legal requirements. The latest version will always be available on this page for your reference, ensuring clarity for returns and refunds of Ring Alarm Flood & Freeze products.
For any questions or requests related to refunds, returns, or exchanges of Ring Alarm Flood & Freeze products, please contact Axlyra at:
Email: support@axlyra.com
Phone: (657) 208-2219
Address: 4426 E Los Angeles Ave, California 93063, USA
